[Resolved] Issues with HTTP and DNS validation - 21st July 2017

Dear Customers,

Our COMODO upstream provider is currently experiencing issues with HTTP and DNS validation for their certificates. The validation via these methods is performed with delays.

At the same time, the certificates validated via email-based validation method are got validated and issued immediately.

Unfortunately, there is no ETA at the moment.

COMODO Certificate Authority  Technical Team is currently investigating the root cause of the issue. We are checking the progress with them regularly and will update this post as soon as any definite information is received.

For now, we recommend using to email validation method in order to have the certificate validated and  issued faster.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

Should you have any questions or need any assistance, please contact our Support Team.

 

Kind regards,

SSLs.com Support Team

 

update@ : 03:30 UTC/ 11:30 PM EDT

Dear Customers,

We are glad to let you know that the issue was resolved.

Thank you for your patience and understanding in the matter.

Feel free to contact us if you have any questions.

Kind regards,
SSLs.com Support Team

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