Before EV SSL certificate activation, we recommend you check the list of EV SSL enrollment and validation requirements. An EV SSL certificate comes with extended validation of the organization and web entity.
- Verifying domain ownership – through an email sent to a Whois-listed contact email or through alternative domain control verification methods.
- Verifying legal existence and identity – verifying the organization’s registration directly with an incorporating or registration agency.
- Verifying trade/assumed name – applicable if the company conducts business under a name different from the official name of the corporation.
- Verifying operational existence – typically, this means that the company has a current active demand deposit account with a regulated financial institution.
- Verifying physical address and organization phone number – typically, through a public phone directory (world.192.com; yellowpages.com etc.).
- Verifying the name, title, authority and signature of the person(s) who request the certificate and agree to the terms and conditions.
1. Requirements for certificate activation and domain validation:
- CSR (Certificate Signing Request): This can be requested from your web hosting provider or generated with available server-side tools. The CSR must contain valid organization and organization unit names, country and state/province info.
- A valid email address listed on Whois record for the domain and/or one of the standard emails: email@example.com
- Contact details for a full-time company employee who’s involved in requesting the certificate and agreeing to terms and conditions.
2. Requirements for organization validation:
- A registered and verifiable record of the company with a government registration authority for your country;
- A record in a Qualified Independent Information Source (e.g. www.dnb.com / www.dnbdirect.ca / www.upik.de);
- A legal opinion or notary letter or certified public accountant letter confirming the business operational existence and the fact of EV SSL certificate order.
With all this in hand, you should be all set to proceed with certificate activation.
Log in under your account and go to the “Purchased Certs” menu. From there, you will be able to activate your certificate, that is, to send your request to the Certificate Authority who will perform the validation checks required for an Extended Validation certificate.
Upon completion of the in-account SSL certificate activation, your EV SSL certificate request will be sent to the Certificate Authority.
Shortly after activation, you will receive an order acknowledgment email.
In all validation correspondence with the Certificate Authority, you’ll need to quote your CA order number. To find this, click on the certificate ID and scroll down the page to “CA Order #”. The order acknowledgment email will include your CA order number as well.
Initial EV SSL certificate request processing time is 48 hours, during which the Certificate Authority (CA) attempts to find your company information in the mentioned source. If they fail to find it, the CA will send an email to the person assigned as Admin contact for this SSL certificate request (these contacts are assigned at the last step of certificate activation). Please mind that 10 business days is a normal time frame for EV certificate issuance.
Below you can find the link to Comodo (now Sectigo) Live chat support system which you can use to directly get in touch with the Certificate Authority regarding your order status and validation progress.
In all communication with Comodo (now Sectigo) Certificate Authority, please quote your CA order #.