[RESOLVED] Issues with HTTP validation for Multi-domain COMODO certificates - 2:00 11th March UTC / 9:00 PM 10th March EST

Dear Customers,

Our COMODO upstream provider is currently experiencing issues with processing HTTP validation for their Multi-domain certificates.

The ETA for the issue to be fixed is 2 hours.

We keep in touch with COMODO CA technical support and will be glad to keep you updated. Once we have any news we will let you know via this status post.

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions. We also encourage you to try e-mail validation for COMODO Multi-domain certificates.

Please accept our sincere apologies for the inconvenience.

Kind regards,

SSLs.com Support Team

 

update@ : 4:00 11th March UTC / 11:00 PM 10th March EST

Dear Customers,

The issue resolution is taking more time than expected. 

Please rest assured that we are working  with Comodo CA to ensure the soonest issue resolution and normal service restoration.

We will keep you updated on the process via this status post.

Your patience and understanding are highly appreciated.

Kind regards,

SSLs.com Support Team

 

update@ : 4:40 11th March UTC / 11:40 PM 10th March EST

Dear Customers,

The issue is still ongoing.

Thank you for your patience and we will keep you updated. 

Kind regards,

SSLs.com Support Team

 

update@ :  5:10  UTC / 00:10 AM  EST

Dear Customers,

The issue is still under investigation. Comodo team is working on the resolution and we are keeping in touch with them to make the normal service restored as soon as possible.

We will update you on the process in 2 hours via this status post.

We highly appreciate your patience.

Kind regards,
SSLs.com Support Team

 

update@ 14:42 UTC / 09:42 AM  EST

We are glad to let you know that this outage has been cleared and all new Multi-Domain certificates with HTTP DCV are validated successfully.

If you face any issues with it at this time, please contact our support team at https://support.ssls.com

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