[RESOLVED] COMODO Upstream Provider Unscheduled Maintenance - April 21st, 2016

Dear Customers,

Our upstream provider Comodo is currently performing an unscheduled maintenance.

The maintenance affects all new SSL activations, resulting in errors. It is also not possible to download the issued Comodo certificates from the account at the moment.

The maintenance will not affect existing, new, pending or issued SSLs in any way.

There is no ETA at the moment.

We keep in touch with them and will be glad to keep you updated.

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions during the maintenance.

Please accept our sincere apologies for the inconvenience.

Kind regards,

SSLs.com Support Team

 

update@ : 14:47 UTC/ 10:47 AM EDT

Dear Customers,

The maintenance is still ongoing.

We are in contact with COMODO upstream provider and will let you know once there is any update.

We highly appreciate your patience and understanding.

Kind regards,

SSLs.com Support Team

 

update@ : 15:20 UTC/ 11:20 AM EDT

Dear Customers,

The maintenance is still going on.

Unfortunately, there is no ETA when it is finished at this moment.

We will let you know via this post once there is any news.

Thank you for your patience.

Kind regards,

SSLs.com Support Team

 

update@ : 15:42 UTC/ 11:42 AM EDT

Dear Customers,

The issue is not yet resolved, unfortunately.

Please rest assured that we are keeping in touch with COMODO to have the normal service restored as soon as possible.

We appreciate your understanding in this matter.

Kind regards,

SSLs.com Support Team

 

update@ : 16:00 UTC/ 12:00 AM EDT

Dear Customers,

The issue is still in place.

Comodo team is doing their best to resolve the issue.

We thank you for your patience withing this period. 

If you would like, you can submit a ticket with us and we will email you back once the maintenance is over.

Kind regards,

SSLs.com Support Team

 

update@ : 16:22 UTC/ 12:22 AM EDT

Dear Customers,

We are more than glad to inform that the issue is resolved and the normal service is restored.

Activation,  reissue and certificates download can be performed with no issues now.

Thank you for all your patience and understanding during this maintenance.

Kind regards,

SSLs.com Support Team

 

 

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