[Resolved] COMODO CA Emergency Maintenance – October 7th, 2016

Dear Customers,

Our COMODO upstream provider is currently experiencing issues with their signing servers.
As a result, the certificates may be issued and delivered with a delay.

The ETA is 30 minutes.

We keep in touch with COMODO CA technical support and will be glad to keep you updated.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

Kind regards,
SSLs.com Support Team

 

update@ : 20:16 October 7th UTC/ 4:16 PM EDT

Dear Customers,

To our regret, the issue still takes place. Some certificates can be issued and delivered with delays.

We are working with COMODO CA on the resolution.

Unfortunately, there is no further ETA at the moment.

Thank you for understanding.

 

update@ : 20:50 October 7th UTC/ 4:50 PM EDT

Dear Customers,

Unfortunately, the issue persists. COMODO CA is investigating the root cause of it.

To our regret, we cannot provide the ETA.

We are sorry for the inconvenience.

Thank you for your patience and understanding.

 

update@ : 21:18 October 7th UTC/ 5:18 PM EDT

Dear Customers,

The number of certificates that are issued with delays has been reduced.

We are waiting for the confirmation from COMODO that the outage is resolved.

We will keep you posted here.

 

update@ : 21:53 October 7th UTC/ 5:53 PM EDT

Dear Customers,

We would like to let you know that the issues are resolved now.

All certificates should be issued without noticeable delays.

We thank you for your patience and understanding.

Kind regards,
SSLs.com Support Team

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