[RESOLVED] Issues with delivery of emails for SSL certificates - May 26, 2018

Dear Customers,

Our COMODO upstream provider is currently experiencing issues with their email servers.
Email for COMODO certificates may be delivered with delays. This applies to domain control validation, fulfillment and callback emails.

Unfortunately, we do not have ETA regarding the issue resolution.

We keep in touch with COMODO CA technical support and will be glad to keep you updated every two hours.

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions. We also encourage you to try alternative validation for COMODO certificates.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLs.com Support Team

 

update @ 12:15 UTC | 8:14 AM EDT

Dear Customers,

Unfortunately, the issue is still ongoing.

We are waiting for updates from COMODO and will keep you posted here each 4 hours.

Thank you for your patience.

Kind regards,
SSLs.com Support Team

 

update@ : 14:30 UTC/ 10:30 AM EDT

Dear Customers,

We are glad to confirm that the issue is resolved and all the emails can be received now.

Thank you for your understanding and patience during this outage.

Please do not hesitate to contact us via Live Chat or Ticket system, should you face any issues.

Kind regards,
SSLs.com Support Team