[Resolved] COMODO Unscheduled Maintenance – August 8th, 2018

Dear Customers,

Our upstream provider COMODO is currently performing an unscheduled maintenance.

The maintenance affects all new SSL activations, resulting in errors.

The activations are disabled at the moment.

The maintenance will not affect existing, new, pending or issued SSLs in any way.

Unfortunately, we do not have ETA regarding the issue resolution.

We keep in touch with them and will be glad to keep you updated.

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions during the maintenance.

Please accept our sincere apologies for the inconvenience.

Kind regards,

SSLs.com Support Team

 

update@ 18:54 UTC | 2:54 AM EDT

Dear Customers,

Unfortunately, the issue is still ongoing.

It has been escalated on COMODO side and is being taken care of now.

We are keeping in touch with COMODO Technical Support on the regular basis and will update this status post in 1 hour.

We appreciate your understanding in this matter.

Thank you.

Kind regards,
SSLs.com Support Team

 

update@ 19:32 UTC | 3:32 PM EDT

Dear Customers,

We are glad to confirm that the issue is resolved and the certificates can be activated now.

Thank you for your patience during the outage. Should you face any issues, feel free to contact our Support Team.

Kind regards,
SSLs.com Support Team