[Resolved] Sectigo(Comodo) Unscheduled Maintenance - November 27th, 2018

Dear Customers,

Our upstream provider Sectigo is currently performing an unscheduled maintenance.

The maintenance affects Domain Control Validation process.

The maintenance will not affect existing, new, or issued SSLs in any way.

Unfortunately, no ETA is available at the moment.

We keep in touch with them and will be glad to keep you updated.

You may feel free to contact our SSL Team via Live Chat or Ticket system if you have any questions during the maintenance.

Please accept our sincere apologies for the inconvenience.

Kind regards,

SSLs.com Support Team!

 

update@ : 03:39 UTC/ 10:39PM EST

Dear Customers,

The HTTP- and DNS-based validation methods are affected. The orders are getting validated with a significant delay.

Please accept our most sincere apologies for the inconveniences the situation causes.

Kind regards,

SSLs.com Support Team!

 

update@: 04:12 UTC /  11:12 PM EST

Dear Customers,

unfortunately, the issue is still in progress. We will update you once an hour if the issue does not get resolved earlier.

We offer you our sincerest apologies.

Kind regards,

SSLs.com Support Team!

 

update@: 05:12 UTC / 12:12 AM EST

Dear Customers,

To our deepest regret, the issue with the domain control validation is still in progress. We are closely monitor the situation and will let you know once the issue is resolved.

Kind regards,

SSLs.com Support Team!

 

update@: 07:21 UTC / 2:21 PM EST

Dear Customers,

We are glad to inform you that the issue with Domain Control Validation has been resolved.

We appreciate your kind cooperation in the matter. 

If there are any questions, feel free to contact our Support team.

Kind regards,

SSLs.com Support Team!

 

update@: 07:39 UTC / 2:39 PM EST

Dear Customers,

It appears that the issue reoccurred. Please accept our apologies for these inconveniences.

We will keep monitoring the matter and update you via this post once the issue is resolved.

Thank you for your patience.

Kind regards,

SSLs.com Support Team!

 

update@: 09:11 UTC | 4:11 PM EST

Dear Customers,

Currently, only CNAME-based and HTTP-based validation methods are affected. Please try using email validation method meanwhile.

We appreciate your understanding in the matter.

Kind regards,

SSLs.com Support Team!

 

update@: 11:58 UTC | 6:58 PM EST

Dear Customers,

We are glad to inform you that the issue has been fully resolved.

All the Domain Control Validation methods are working properly.

Thank you for your patience and cooperation during the maintenance.

Kind regards,

SSLs.com Support Team!