[Resolved] COMODO CA Emergency Maintenance - January 1,  2019

Dear Customers,

Our COMODO upstream provider is currently experiencing issues with their signing servers.
As a result, the certificates may be issued and delivered with a delay.

Unfortunately, we do not have ETA regarding the issue resolution.

We keep in touch with COMODO CA technical support and will be glad to keep you updated.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

Kind regards,

SSLs.com Support Team

 

update@ :  20:10 UTC  / 3:10 PM EST

Dear Customers,

Unfortunately, the issue is not resolved yet. 

COMODO CA technical support is already investigating the issue and trying to make it fixed.

Once we have any updates from them or when the issue is resolved, we will inform you via this status post.

We highly appreciate your patience and understanding.

Kind regards,
SSLs.com Support Team

 

update@ :  23:14 UTC  / 6:34 PM EST

Dear Customers,

The queue of the pending orders is decreasing. We are continuing to monitor the situation here.

We highly appreciate your patience and understanding.

Kind regards,
SSLs.com Support Team

 

update@ : 01:50 UTC  / 8:50 PM EST

Dear Customers,

The queue for issuing the certificates is still present. It may take up to an hour to have a Domain Validation certificate issued after the DCV is completed. 

We sincerely apologize for such delays.

Kind regards,
SSLs.com Support Team

 

update@ : 02:35 UTC  / 9:35 PM EST

Dear Customers,

We are glad to let you know that the queue of the orders is cleared and the Domain Validation certificates should be issued now within a few minutes after approving the domain ownership rights.

We apologize for any inconveniences this outage could have caused for you.

Kind regards,
SSLs.com Support Team