[Resolved] Issues with HelpDesk - January 30

Dear Customers,

At the moment, we are experiencing issues with the HelpDesk system.

It is not possible to accept and process incoming chat and ticket requests.

We are very sorry for any inconveniences this situation may have caused.

The issue is escalated and is being worked on.

For now, feel free to contact us via our Live Support Skype account: ssls.com

Thank you for your understanding!

Kind regards,
SSLs.com Support Team

 

update@: 04:22 30th January UTC / 11:22 PM 29th January EST

Dear Customers,

We are glad to let you know that the issue with HelpDesk has been resolved.

We are processing chats and tickets in the usual manner. Feel free to contact us anytime.

Thank you for your patience!

Kind regards,
SSLs.com Support Team