[Resolved] Sectigo CA Emergency Maintenance - 25th February 2019

Dear Customers,

Our COMODO upstream provider is currently experiencing issues with their signing servers.
As a result, the certificates may be issued and delivered with a delay.

Unfortunately, we do not have ETA regarding the issue resolution.

We keep in touch with COMODO CA technical support and will be glad to keep you updated every three hours.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

Kind regards,
SSLs.com Support Team

 

Update@: 22:59 UTC | 5:59 EST

Dear customers,

We regret to let you know that the issue with signing servers is still taking place on Sectigo side. Sectigo Team is currently working on fixing it. Unfortunately, we still do not have the ETA when the issue will be resolved. We will update you in 3 hours or once the issue is resolved.

Please accept our sincerest apologies for the inconveniences and we thank you for your patience and understanding.

Kind regards,
SSLs.com Support Team

 

Update@: 23:19 UTC | 6:19 EST

Dear customers,

We are glad to let you know that the issue with Sectigo signing servers is resolved now. All the pending orders have been issued and no new orders appear to fail.

We thank you for your understanding on the matter. Please let us know if any questions arise.

Kind regards,
SSLs.com Support Team